Camera Health Monitoring
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IP Camera Health Monitoring
We proactively monitor & report CCTV faults that may take your staff days, weeks, or months to notice and report.
Our Camera Health Monitoring service sends a status update to our Monitoring Centre as soon as a fault occurs. We can then evaluate and determine if a site visit is required or if the issue can be resolved remotely. This assures you that your systems are functioning properly every hour of every day.
Our Camera Health Monitoring service remotely connects to your CCTV systems and retrieves and analyses diagnostic information detecting common problems such as:
Connection & network issues
Camera Uptime
Any time a camera loses connectivity we receive an alarm – camera off-line alarms can also be escalated to our Service Team for follow-up